Tech-Support

 


 


If you are experiencing difficulties while shopping at our site, here is a list of the most common fixes:

1.) The website is receiving alot of traffic right now. Alot of the problems people run into are related to this issue. It's best to place your order in off peak hours.

2.) The ordering page will time out after 20 minutes. If your cart becomes empty, you may have waited too long between actions. The order will not process, and you must return to the home page to begin again.

3.)  Empty your cache (temporary internet files). Open Internet Explorer / Click on "Tools" / Click "Internet Options" / Click on the "General" tab / Click the "Delete Files" button under the "Temporary Internet Files" section. Then try your order again.

4.)  The website works best with Internet Explorer 4.0 or higher on a PC. If you are using Netscape Navigator or a Macintosh computer, you can download Internet Explorer by clicking here

5.) You can also place your order via our online order form.

6.) If all else fails, you can contact us via phone, fax, e-mail or regular mail and place your order. Click here for our contact information.

 

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